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For UK private surgical clinics

More of your enquiries become booked consultations.

You already pay £150–£500 for every enquiry. We call within minutes, follow up relentlessly, and close the ones your team cannot get to. If we do not generate revenue, we do not get paid.

Message us on WhatsApp Or call +44 7520 644961

The problem

Your marketing works. The follow-up is where it leaks.

A private clinic pays £150–£500 to generate a single enquiry. What happens in the hours after it arrives decides whether that money becomes a consultation, or nothing at all.

Typical clinic — first call back3–6 hours
Forgeline — first call backUnder 2 minutes

That gap is the whole business. The enquiry has not changed and the marketing has not changed — only who picks up the phone, and how quickly.

What usually happensTypical clinic
Enquiry arrives
Sits in the inbox. The coordinator is with a patient.
3–6 hours later
First call attempt. No answer.
Next day
One more try, or an email.
After that
Nothing. They book somewhere else.
The enquiry you paid for is gone.
What happens with usForgeline
Within minutes
A real person calls while they are still thinking about it.
Same call
Questions answered, cost and finance explained, objections handled.
Days 2, 4, 7
Persistent, polite follow-up until we have an answer.
Outcome
A consultation in your diary — or a documented no.
More consultations from the same ad spend.

Who we work with

Private surgical and cosmetic clinics in the UK.

  • Procedures from £5,000 — breast surgery, body contouring, rhinoplasty, hair restoration, bariatric.
  • Consistent enquiry flow from advertising, not referrals alone.
  • Owner-led or surgeon-led practices, where the person who cares about conversion is the person we speak to.
  • A suspicion that conversion could be better — usually correct, and usually a follow-up problem rather than a marketing one.

How it works

Four steps. Nothing changes on your side.

No new software, no process change, no one to manage. You forward the enquiries and we take it from there.

STEP 01

Enquiries route to us

An email forward, a webhook, or access to the enquiry queue in your existing system.

STEP 02

We call fast, then keep going

First contact within minutes where possible, evenings and weekends included, then a structured follow-up sequence.

STEP 03

Consultations land in your diary

We qualify, answer the practical questions and explain your finance options. Clinical questions go to your surgeons.

STEP 04

You get the numbers weekly

Contacted, reached, booked, attended, closed. Calls recorded and available to you.

What it costs

We are paid on results, not on hours.

Commission only to begin with. If we do not produce, you do not pay.

  • No retainer, no salary, no recruitment. You are not hiring anyone.
  • No notice period. Nothing you cannot stop.
  • Attribution agreed in advance. Every enquiry we work is logged before we start, so it is never a disagreement.
  • A written data processing agreement is in place before we handle a single patient record.

Get in touch

Start with a conversation, not a contract.

Fifteen minutes is enough to tell whether there is anything here worth doing.

WhatsApp — fastest reply +44 7348 313884 Direct line +44 7520 644961 Email erison@forgeline.ai

Forgeline is run by Erison Hysa. In the current phase every call is handled personally — you will be dealing with the person you spoke to, not a queue.